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Left button "hangs": Ionic goes automatically into the music menu

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‎08-29-2018 16:49

‎08-29-2018 16:49

Hi,

I bought a new Ionic Adidas Edition yesterday because in my charge the "HR" died. 😉

Now the ionic is acting up on day 2.

The left button seems seems to hang, it vibrates and goes into the menu. The button then does not work to go back or disable the display. After an inconsistent time it goes back just to start up again.

Restarted, changed watchface, as suggested in other threads, this doesn't help. I also checked if the button in somehow blocked by anything physically. This isn't the case.

 

What can I do now?

 

Thanks,

Max.

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‎08-30-2018 05:13

‎08-30-2018 05:13

You might wish to contact customer support at this point. If it's a hardware issue, they will be the only ones that can resolve it. 

Community Council Member

Nathan | UK

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