Lost Fitbit Ionic at Sydney Olympic Park

[GolfAlphaGolf]

Not holding much hope, but my Fitbit Ionic strap popped out and lost the device while I was at the ROC Race event in Sydney (Ridiculous Obstacle Challenge) on the 10th February (1.5 weeks ago)

Unfortunately I had never even heard of Findmyfitbit or other such apps so I had no opportunity to double back or to even use those apps (too late once you don't know where the device is)

Hoping against hope that I can locate it. Don't really want to fork out for another one

[MarreFitbit]

Welcome to the Fitbit Community @GolfAlphaGolf! I'm so sorry to hear about your lost tracker my friend. 

Yes, you're right, many of our customers who lost trackers in familiar surroundings such as the home or workplace were able to find their trackers by trying these tips:

• Check your dashboard to see the last time your tracker synced. If it synced recently, that means it's near your mobile device or computer.
• Look near your laundry if you use a clip-on tracker. Many customers find that these trackers wind up in the dirty clothes pile.
• If your tracker is connected with a mobile device, take that device to the area where you think you lost your tracker and try to sync it. If it syncs, you know the tracker is nearby. For more information about how to sync your tracker, see How do Fitbit trackers sync their data?
• Try using a Bluetooth locator app to help you find your tracker. For iOS you can try LightBlue - Bluetooth Low Energy. For Android you can try Bluetooth Finder.

Loss is not covered under warranty but you can try contacting Customer Support for further assistance.

Let me know if there's anything else you'd like me to assist you with!