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Lost almost an hour of lifting today...

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‎11-20-2017 13:13

‎11-20-2017 13:13

Was in the gym lifting and right around the 45 min mark the screen went black then back to the home screen. Exercise time was lost. Went back into the exercise > weights app and it just started from scratch.

 

Is this a common issue? This is only my second time using the weights section of the app. If this is the norm, this will be going back.

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
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2 REPLIES 2

‎11-20-2017 13:21

‎11-20-2017 13:21

It happened to me twice in the 30 or so days of my ownership. I never understood why it happened but there were some suggestions about receiving notification during the workout. In my case I was using my phone that didn't have a valid sim connection and I fail to understand what notification it would have been at that time. It could have been some junk notification.

It does appear to be a widespread issue.

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‎11-20-2017 13:45

In response to Venkats

‎11-20-2017 13:45

Hmm. I didn't have my phone with me and I was playing music from the Ionic to my Jaybird X3s. So, no notifications could've come in. 

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
Best Answer
0 Votes