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Lost fitbit Ionic device

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‎03-22-2021 16:15

‎03-22-2021 16:15

I lost my fitbit Ionic device around August of last year (I know it's been a very long time), and was wondering if there was anyway I could at least know the last place it was located last I connected to it? It's something I thought I had just flat out lost and didn't really feel the need to go digging around for it, but my mother has been telling me about it, and I don't think we'd be able to get another one. Is there any way I could reach out for help? Is there any way of being able to track where it was last I connected to it? 

Thank you,

Jacob 

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‎03-22-2021 20:43

‎03-22-2021 20:43

Hi @Jacob_Johnson  sorry, but there is no way Fitbit can tell you the last location of your lost Fitbit. These devices have a habit of hiding in the strangest places. You'd need to search your room, the rest of the house, your car, your backpack and any place you may have left it. Maybe it's in a drawer or under the bed, if a pet cat or dog didn't drag it off. It really isn't something Fitbit can help you with and having a dead battery makes it harder to find using a silent alarm. Sorry.

Stepping in the U.S.A. since September 2013. Android 14

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