02-11-2018
16:21
- last edited on
02-12-2018
15:41
by
SantiR
02-11-2018
16:21
- last edited on
02-12-2018
15:41
by
SantiR
When I enter a manual walk it adds steps which is great but it quite often adds way too many eg a 2km walk gave me 300,000 steps. What am I doing wrong?
Moderator Edit: Updated Subject for Clarity
Best Answer02-12-2018 15:40
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2018 15:40
@kazza6460 Welcome to the Fitbit family! Thanks for sharing your experience on this board. That is a very strange situation. I don't think you are doing anything wrong if you are entering the right information on the log.
When did this happened to you?
By any chance, can you share a picture of the activity log showing that gave you that amount of steps?
Also, whenever this happens to you, are you able to edit the activity log to show correctly?
Keep me posted! ![]()
Best Answer02-12-2018 17:37
02-12-2018 17:37
Best Answer02-13-2018 05:45
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-13-2018 05:45
@kazza6460 I hope you're doing well! Thanks for replying!
I was checking your post and I see that it does not contain any information.
Could you please re post your reply?
Thank you. Keep me posted! ![]()
Best Answer02-13-2018 13:41
02-13-2018 13:41
Best Answer02-13-2018 13:46