07-10-2021 17:19 - last edited on 07-11-2021 13:57 by LiliyaFitbit
07-10-2021 17:19 - last edited on 07-11-2021 13:57 by LiliyaFitbit
I ordered a metal band for my Ionic. I noticed after a couple of walks I noticed the route wasn't being recorded. This evening I took the watch outside and watched it search for a satellite signal in the "walk" mode without success. I took the metal band off and went back outside; put the watch in "walk" mode and after a few seconds the watch connected with the satellite. I like the metal band but the GPS doesn't/
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
07-12-2021 08:32
07-12-2021 08:32
Its an aftermarket.
07-11-2021 13:56
07-11-2021 13:56
Welcome to the Fitbit Community, @RullieV.
Thanks for the details shared in your post. I understand how you are feeling and thank you for sharing your concern. The metal band can affect tracking of some stats. Thank you for confirming that you were able to track your walk without the metal band. For more information about the different factors that can affect GPS tracking, see What are some tips for using GPS on my Fitbit device?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-11-2021 21:51 - edited 07-11-2021 21:52
07-11-2021 21:51 - edited 07-11-2021 21:52
True, radio waves may not travel through the metal. Was this a band from fitbit?
07-12-2021 08:32
07-12-2021 08:32
Its an aftermarket.