Minutes of exercise going back to 0

[MiskaP]

My watch starts counting the minutes of exercise properly, but after I stop it goes back to zero and shows no progress. Synced to phone doesn't show anything either. Do I have to always start "walk or exercise" button for the order to register progress? Two days ago it registered shoveling the snow as an exercise without pressing exercise button. What gives?

[USAF-Larry]

@MiskaP, what are you using on the Ionic that it starts counting the minutes of exercise?  If you use one of the exercise modes by pressing the start icon on the screen to start it, and then the Pause/End button to stop it, it will track the entire exercise both on the tracker and the app after it is synced. The recording of the snow shoveling exercise was recored by the tracker's SmartTrack feature, which records activity is detects of 10 minutes or more of continuous activity.

[MiskaP]

Thank you for your respond.
I was doing some Pilates today and it would automatically starting counting
minutes of exercise. After one session I looked and it said 15 minutes of
exercise. I had to walk away for couple minutes and when I looked on the
watch before starting second session it said 0 minutes. After syncing to
phone it says I have 0 minutes of exercise today.
Also my watch shows I moved 10 hours out of 10 today but the phone says I
did nothing. I started using my watch this week and it was working fine til
today.