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Music app is missing for Fitbit Ionic

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‎01-01-2025 18:49 - last edited on ‎01-09-2025 10:05 by Fitbit Moderator

‎01-01-2025 18:49 - last edited on ‎01-09-2025 10:05 by Fitbit Moderator

I accidentally uninstall the music app from my ionic but now it is not a available on the store, is there a way to get it back or am I stuck with the Spotify app?

 

Moderator Edit: Clarified subject.

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1 BEST ANSWER

Accepted Solutions

‎01-09-2025 10:02

In response to Odyssey13

‎01-09-2025 10:02

Welcome to the Fitbit Community, @Keke127. I'm sorry to hear that you no longer found the music app on the store  for your Fitbit Ionic. 

As @Odyssey13, mentioned, Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

Best Answer
2 REPLIES 2

‎01-02-2025 07:08

‎01-02-2025 07:08

Hi @Keke127  the Ionic was recalled March 2022, so there is no support for it. Read this article

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎01-09-2025 10:02

In response to Odyssey13

‎01-09-2025 10:02

Welcome to the Fitbit Community, @Keke127. I'm sorry to hear that you no longer found the music app on the store  for your Fitbit Ionic. 

As @Odyssey13, mentioned, Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer