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Music cutting out for a second, playing for a second then repeat

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‎10-14-2017 12:40

‎10-14-2017 12:40

Using my Jabra Pulse Sport the music playback plays for a second cuts out for a second and plays again for another second before repeating the issue.

 

I have checked the headphones on my phone and they work great.

 

Is this a compression issue on the songs? the songs are m4a tracks with a bit rate of around 279kbps.

 

I have seen other people have used the same headphones with no issues, what am I missing? and yes, I have tried resetting everything and switching things off and on and reconnecting but nothing seems to work.

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40 REPLIES 40

‎12-10-2019 23:06

In response to SantiR

‎12-10-2019 23:06

My issue is similar. However, I notice the position and movement of my arm makes a difference. If I have my arm in a position so that the ionic is flat on top of my arm it is fine. If I flip my arm 180 so it is flat but underneath my arm it skips a bit. If it turm my arm 90 degrees left or right so the ionic is on one of its sides the skipping is really bad. Why would the position of my arm affect it?

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