05-10-2019 05:01
05-10-2019 05:01
I I received a new Ionic in the mail because my old one decided not to work anymore after having it less than a year. I had approximately 10 hours of music on the old device and now am looking for help in getting that music onto my new one. When I had talked to tech support about the old watch failing and asked about the music they told me it would transfer to the new account when setting it up, guess again.
Answered! Go to the Best Answer.
Best Answer05-10-2019 17:46
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-10-2019 17:46
I haven't had a replacement to know for sure, but I don't think there's anything automatic about it. I expect you just have to load it again the same way you did the first time.
Sorry.
Best Answer05-10-2019 17:46
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-10-2019 17:46
I haven't had a replacement to know for sure, but I don't think there's anything automatic about it. I expect you just have to load it again the same way you did the first time.
Sorry.
Best Answer