help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitbit Ionic battery problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2018 09:28

‎08-01-2018 09:28

This is my 4th fitbit smart watch, but so far the most dissapointing. 

I bought it almost 3 months ago, and all of a sudden it seems to run out of battery in a day n a half without me using the gps or any other app. 

There are no notifications turned on, i dont use it to listen to music, i didnt install any app other than the ones it came with. 

The battery drains almost 10% per hour sometimes. I bought this 300 bucks fitbit for the battery life that was claimed for it to have. 

I am disappointed with the unit i have at the moment. 

 

Ps: fitbit is up to date with latest firmwire, nothing running in the background. By the time i was typing this post my battery lost 4% charge. 

Best Answer
0 Votes
1 REPLY 1

‎08-01-2018 12:13

‎08-01-2018 12:13

How are you charging it? Best with computer USB port.

 

See this thread for  charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer