My Fitbit won’t show clock face when I raise my arm up to view

[JodySaunders]

My Fitbit would always light up when I raised my arm, but after a week it has stopped doing it and I need to press the side bottom to make the clock face light up. 

How can I make this function work again ? 

[kawaiiko]

Please swipe right on the clock screen. You should see the Screen Awake option.

Make sure it is set on Auto 

Let us know how this goes. 

[sharmaajay2612]

I have fitbit charge 2 and it was working fine yesterday but now on arms up it is not showing time. There is no change in setting kindly help

[Jwmurphy]

I can’t get mine to open up that screen

[Giampi71]

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@Jwmurphy wrote:

I can’t get mine to open up that screen

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Hello,

The solution by @kawaiiko was valid for Fitbit OS 1. With Fitbit OS2 you obtain the same screen keeping pressed the button on the left. First option shown is the own to check if enabled.

Let us know if you still have problems.

[Jwmurphy]

Perfect it worked
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[Bishbosh00]

I had this same problem. Thank you, your advice worked perfectly!

[soCalSuz]

Perfect worked for my Versa. Thank you

[Magicchef5]

My Fitbit will not show time when I lift my wrist up

[Woodman451]

I have a Charge 4. There is no “Awake” function when I scan right or left. 

[bevorgan]

Thank you it works!!!!!