11-27-2019 00:43
11-27-2019 00:43
Hi, for 2 days, my Ionic is loosing battery power in about 10 hours or so. I didn't change anything before it happened, I read previous comments and I checked help articles, nothing worked so far.
I even try to reduce the power consumption, the screen is lit only manual, I unchecked the All day sync, reduced number of app notification, clear Fitbit app data and cache - nothing seams to work.
Please advice, thanks.
11-28-2019 04:26
11-28-2019 04:26
@CatalinO Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.
In this case, I've shared your post with our Support team and they will continue assisting you through email.
I'll be around if you have any additional questions.
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