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My Ionic has just stopped working

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‎11-01-2019 16:01

‎11-01-2019 16:01

Has anyone else had trouble woth thier Ionic. Mine has a full battery and has just got a blank screen. I have tried the reset but it has not worked. It just so happened before the update came. Please help me 

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‎11-03-2019 14:08

‎11-03-2019 14:08

Hi @Justinenmia. Welcome! It's nice to see a new face around. I'm sorry for the delay.

 

Thanks for letting me know about your Ionic, as well for trying the restart process. You did a great job! Since the issue persists, I've checked your details with our Support team  and it seems you already have a case created with them. Please keep an eye on your inbox, you'll get some information about your case.

 

By the way, I moved your post to the Ionic board so you can receive more related responses about this situation, and to keep our forums organized.

 

I'll be around if you have any other question.

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