I am noticing last year that many people have had trouble with their Ionic watch not charging. I hope my message here will help everyone in 2020. Here is the case: You must play with charging cable to get the charging to work in its normal working environment. It's true. Attaching the magnetic connector takes a few seconds of fussing but no one cares about that because the watch lets you know when it is connected and charging at the upper left of the face when lit up. However, when the Ionic watch battery is dead, there is nothing to let you know that the magnetic posts are on properly. The problem is there is no small charging light on the side of the watch to tell you it is charging when the watch is off. Thus, the problem. You can fuss with the Fitbit Ionic watch all day and not get the magnetic connecter right, so the immediate reaction is to think the watch is broken. There is a work around. What you need is a light that signals the Ionic Fitbit watch is charging. The reason for the red "0" is because the battery is at "0". Here is what you do for a charging light. I have a MAXOAK K2 battery. Most people today carry a portable battery of some kind. These batteries have led lights that show the battery level. When you plug into the USB port on the battery, those LED lights start blinking as soon as you plug something into the battery USB ports. If what you plugged in is not being charged, the lights go off and you know you must fuss with the magnetic stem connector for Fitbit a little more. When the battery light stays on, then know the your Ionic watch is charging. Once completely charged, the battery light automatically shuts off on your portable battery, letting you know that your watch is charged. In this way, you can use a portable battery to plug your dead watch into. You will see the lights on your portable battery stay on when you get it right. Fitbit should have thought this over in their design. If you don't have a small battery charger, you can solve two problems at once if you buy one. You can charge your fitbit, plus you will be ready for anything else that goes dead. In summary, the whole problem is a missing charging light when the battery is dead. that is all that it is. Hope this solves it.
