My Ionic is not charging

[Sharoneoo]

My ionic is not able to charge n it only 2 weeks old

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[Runninrick]

Same boat but I/we(my wife bought it for me for Christmas) wasn't smart enough to by the insurance. Why would they design and put out a product that is flawed in the most important part of the operations of the watch, charging?

I guess I'm out of luck.

Have a good holiday.

Rick 

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[Runninrick]

Yikes.

I'm wondering if they have addressed this matter? It seems to be more than just a random issues....

Rick 

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[Papashaw]

Rick, have a great Christmas. Not sure why Fitbit can’t make a quality product. There have been enough complaints that they should do something but all we get are excuses. Sad that a company won’t stand behind its products better. Jim

Sent from my iPhone

[Runninrick]

It's a shame that you're investing in a not-so-cheap product and putting faith in to a product to have this happen to the fitbit. It's such a nice design.

Rick

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[Runninrick]

I'm right there.

Looking at the apple watch for both my wife and I for Xmas.

Happy holidays

Rick 

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[502Shooter]

After x2 iconic watches, less than 3 months old, that would not charge and spent days showing 0%, I gave up and bought the new I-watch. Three months later with the Iwatch and the differences in quality, reliability and features is Astronomical!!. I wear it in the shower, swimming and a simple reliable charger I’m still learning all the features, because there are so many. I can answer calls, or emails or messages and check my EKG if I want. Fitbit never again. 

[Bigbiker]

Yay!!!!

Carl 

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[Chume]

I did what you said left it charging and presto I thank you very much 

[R-Bel]

Had the same problem with a Fitbit Ionic - completely dead screen, no signs of charging when plugged to a charger, and tried this fix several times without success. 

However, then I tried pressing all THREE buttons at once - and it came back to life.  Don't ask why, it just did.

[jtpnc44]

I tried your 3 button fix and lo and behold it worked. The 0 percent charge appeared on the screen. Before that I got nothing. Recharged overnight and now back to normal. Thanks!

[Donna265]

Great news.

I had a fitbit Versa 2 for Christmas so my husband is the proud owner of the Ionic now!

Donna

[Runninrick]

Honestly, I threw mine away. I was so frustrated. Before I did that I also pressed and held all three buttons at one time. No go. Mine was deader than a door nail.

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[jtpnc44]

These devices are very flakey

[MaxR17]

My Ionic is a week old and batter went dead after 8 days.  very good battery life!!!

I had the same issue.. plugged it up via USB and would not do anything (black screen).  I then plugged it into the wall with an adapter.. same thing..

Had the Charge 2 before..

I held the top left and right button for 10 seconds (don't give up after 5 when nothing happpens!!) before mine came back to life..

It is now charging.

I will not let it go completely dead again.. I will charge it prior to that happening from now on..

[Dazzler1971]

I had the same issue and now onto my 2nd replacement ionic, i think the issue is when you get the watch wet, i think the connection on the back of the watch get limescale on. Maybe im wrong but this 3rd watch is going well since ive kept it out of water

Sent from my iPhone

[Bigbiker]

Maybe its best to leave it in the box and not use it?

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[Dazzler1971]

I agree totally, very dosappointed and should of paid the extra for apple

Sent from my iPhone

[jtpnc44]

Agree totally

[eve1]

AWESOME! I'm so glad this worked! Although I would like to upgrade to the Versa 2, its a bit pricey! Hopefully the ionic will last a little longer; until the price for the versa 2 goes down.  Thx again!

[jtpnc44]

No water with mine. Just the failure to charge. The 3 button push brought it back