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My Ionic just stopped charging

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‎11-19-2019 06:07 - last edited on ‎11-20-2019 04:28 by Fitbit Moderator

‎11-19-2019 06:07 - last edited on ‎11-20-2019 04:28 by Fitbit Moderator

I have done everything from cleaning it to trying to restart it and nothing, I feel a little lost without my watch and am looking for help.

 

Moderator edit: Updated subject for clarity 

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‎11-20-2019 04:48

‎11-20-2019 04:48

@Msantos Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

I'll be happy to help you with your Ionic not charging. In this case, I've shared your post with our Support team and they will continue assisting you, check your email inbox. 

 

I'll be around if you have any additional questions. 

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