06-14-2019 05:39
06-14-2019 05:39
Right now the only stat I have on my Ionic is the time. Everything else is blank. If I scroll up for daily stats everything is there, and the app is still synced and updating. I have done the reset but it didn't help.
Best Answer06-15-2019 09:26
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06-15-2019 09:26
A warm welcome to the Community @Dawners0413. Thanks for the details mentioned and the troubleshooting tried.
I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue the communication through email.
I'll be around if you need further assistance.
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Best Answer