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My Ionic was not talking to iOS12 yesterday or today.

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‎10-01-2018 07:26

‎10-01-2018 07:26

Each time I sync'd Ionic to iOS12 yesterday and today the stats remained default (did not add any activity to server although showed "connected"). Tried usual remedies, and noticed an "i" next to my connected Ionic. what worked was: On your Ionic Swipe over to Settings, down to About, down to turn off. Tap turn off . Press left button to turn back on. Yesterday and today were recovered and normal auto-sync resumed after a dialog on my iPhone requested repairing. Tapped yes.
Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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1 REPLY 1

‎10-03-2018 11:05

‎10-03-2018 11:05

Hi @wmchapman, it's good to see you here! That's a great workaround, thank you very much for sharing it. Your feedback is greatly appreciated. I'm sure a lot of users will find this very useful.

 

Please let us know if the inconvenience persist. I'll be around! Cat Happy

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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