Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My fit does not show the time when I move my wrist

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have to hit the button every time I want to see the time.   Why doesn't my fit bit show the time when I shake my wrist or turn my wrist?

 

Best Answer
0 Votes
9 REPLIES 9

Press and hold the left button.  A menu will appear for "Wake Screen" and "Notofications".

Tap the screen to set "screen Wake" to "Auto" instead of Manual.

Best Answer

Thank you so so much for your response. Sadly it does not help.
When I press and hold the left button, I only get my the unlock screen for my
credit card on file.
I also checked settings and cannot find any setting for wake screen.
Other suggestions??

Moderator edit: Removed personal information 

Best Answer
0 Votes

A warm welcome to the Community @SunsetRunner. Let me help you setting up the wake settings in your Ionic. 

 

Thanks for the tips that you mentioned @DonLWms. If you're not getting the wake screen settings when you press and hold the left button, it might be because your Ionic doesn't have the latest firmware version. You can double check the firmware version that you have by going into your Ionic's settings > about > version. 

 

After you have the latest version, then press and hold the left button and adjust the screen wake settings. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

the moron is a 90° rotation with the forerm somewhat close to horizontal.

Best Answer

sadly no matter how I move my arm, the watch does not show the time

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes

Thanks again for your continued response. I think you are right that this must
be a setting problem.   I do have the latest firmware.
I am wondering if this is a problem because I use the wallet.When I press and
hold the left button, the only option I have is to unlock my wallet.
Any other suggestions?

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes

Thank you for getting back @SunsetRunner. You can also change the quick view setting in your Dashboard or app.

 

To do so: 

- Go to your online Dashboard > tap in settings 

- Click in Versa 

- Quick view 

 

In your app

- Go to your app > tap in account 

- Tap in your Ionic icon 

- Scroll down until you see quick view 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

This happens to me. I uninstalled the Fitbit app on my I pad then reinstalled. I then did update. Worked after that.

 

Best Answer

@SunsetRunner  after holding in the button,  and going to the unlock code, swipe left to get to settings or swipe right for music control.

Best Answer