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My sleep isn't logging after the newest update

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Hi all. After the newest update came out a few days ago, my Ionic has not been tracking my sleep. Please advise on solutions. Thank you for your time.

~Lisa Marie~
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A warm welcome to the Community @hayleymariah! Thanks for mentioning that it stopped working after the update. I would like you to double check the following: 

 

Manually sync your Ionic

- Restart it 

- Try sleeping with your watch on your non-dominant hand 

- If the above has been checked and it's still not working, try manually logging sleep to reflect the sleep data  

 

Hope this helps! Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Just adding on to what @SilviaFitbit mentioned, would you mind telling us what platform you're using?  That way, we can determine if this may be something that is specific to the platform or Fitbit in general.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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Same it's not showing on the dashboard the time I went to bed & wake up times as well.....ionic 

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Thanks for the welcome. My sleep started to log again before I was able to take the steps you suggested. Thank you for your reply, I appreciate it! Smiley Happy

~Lisa Marie~
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