NaN is showing where the mileage count should be

[Krio1067]

I'm not getting any data on my Fitbit Ionic. The mileage shows NaN and everything else shows ---. When I sync the device to my phone, it is syncing properly as it shows total steps and mileage on the phone, but there is still nothing displaying on the device. I tried resetting it and connecting it to my computer but no luck.

[JohnnyRow · Accepted solution]

NaN is a computer error for "not a number".

That is usually a problem with that particular clock face.  Switching to another clock face usually fixes it.  The ones "by Fitbit" seem to be the most reliable to avoid such problems.

[Krio1067]

That worked! Thank you