New Ionic owner

[Debragee]

Are there any “ instructions for dummies” . I’ve just opened the box, charged up, connected the app and can’t even change the watch face style. I had an old Fitbit but this iconic us new territory l help.???

Moderator edit: edited title for clarity

[SteveH]

There are some good guides on the Ionic's online help page at https://help.fitbit.com/?p=ionic

Perhaps the best place to start is the manual. There's a link to it on that page or you can get there direct via https://staticcs.fitbit.com/content/assets/help/manuals/manual_ionic_en_US.pdf

[CapeCodRed]

OMG...thanks so much for posting that (link to the manual).  I gave my b.f. the Ionic for Christmas...he got frustrated and gave up.  Now I have it.  I was able to sync some things and not others.  I still do not have a "face" on it and some other things.  But I can still track my steps, calories burned, get the wake-up, and track my 250 steps every hour...so far so good...but I need more.  I'll print out the manual and do it step by step.   Why, oh why don't they just don't include the manual with purchase!!  

[Debragee]

Thank you for posting the link to the manual - i hadn't seen that before, it will be super helpful.  I am still having trouble connecting to wifi - despite having a very strong signal in my home.  Any suggestions?

[Johan74]

It can only use the 2,4 ghz band with not 5 ghz. Once I connected to the 2,4 ghz it worked right away. 

[SPAT2961]

You have to change watch face from mobile app. Also connect the watch to wifi.