03-09-2018 16:07
03-09-2018 16:07
Why after purchasing the new fitbit ionic cant I use my wallet as it doesn't support my bank
03-09-2018 16:38
03-09-2018 16:38
It's great to have you here @Ptricker69! You may want to post your bank in our Feature Suggestion board, those are viewed by our engineers and developers and the best of this is that people can vote and comment to support it.
Hope your bank can be added to the list soon.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
03-09-2018 17:15
03-09-2018 17:15
@Ptricker69wrote:Why after purchasing the new fitbit ionic cant I use my wallet as it doesn't support my bank
Welcome to the club.
03-09-2018 19:05
03-09-2018 19:05
It is actually a case of your bank doesnt support Fitbitpay, rather than the other way arounf.
Helen | Western Australia
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03-10-2018 13:11
03-10-2018 13:11
@NellyGwrote:It is actually a case of your bank doesnt support Fitbit pay, rather than the other way arounf.
I don't know if that is true as we have no assurances that Fitbit have actually approached these banks.
03-10-2018 13:48
03-10-2018 13:48
The bank can't support it without being approached; if they're not approached, they don't support it. So either way, it's the bank not supporting it.
My personal bank doesn't support Android Pay at all, despite their giant list of banks that do.
03-11-2018 03:08
03-11-2018 03:08
@Davem10 yeah I see what you mean. ☺
@Davem10wrote:
I don't know if that is true as we have no assurances that Fitbit have actually approached these banks.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-23-2018 01:36
05-23-2018 01:36
wish fitbit had made it clear before buying an iconic,not pleased.
@Davem10 wrote:
@Ptricker69wrote:Why after purchasing the new fitbit ionic cant I use my wallet as it doesn't support my bank
Welcome to the club.
05-23-2018 14:35
05-23-2018 14:35
@Goldwing97 Welcome to the Fitbit Community! Thanks for posting your experience on this thread regarding the banks supported by Fitbit Pay.
What bank are you looking for? There may be a Feature Suggestion already created for that one. I can search for you. Check the list of supported banks here.
Keep me posted!