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New user with trouble getting started

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‎07-03-2019 18:06

‎07-03-2019 18:06

All start-up questions describe the dashboard and a "credit card" style icon. I can't find a credit card icon no matter what I tap on. I have an account, recording heart, steps, etc...no dashboard icon.

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‎07-03-2019 19:03

‎07-03-2019 19:03

The account icon was a credit-card style symbol on the older dashboard.  On the newer dashboard, it is the symbol at top left, your person avatar if you have made one, if forget what it looks like elsewise, but at the top left take you to the Account screen as the old credit-card style used to.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎07-03-2019 19:03

‎07-03-2019 19:03

The account icon was a credit-card style symbol on the older dashboard.  On the newer dashboard, it is the symbol at top left, your person avatar if you have made one, if forget what it looks like elsewise, but at the top left take you to the Account screen as the old credit-card style used to.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-03-2019 20:55

In response to JohnnyRow

‎07-03-2019 20:55

JonnyRow, thanks. Now advanced a bit. Still looking to do something very basic such as change the clock face but I find all these basics aspects are glossed over.

Just have to tap lots...

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‎07-03-2019 21:39

In response to StuartCM

‎07-03-2019 21:39

See How do I change the clock face on my Fitbit device?

It again references the old-style account icon.

 

For more help, you can click "Help" near top right of this page, then click on your tracker model, for help on the Ionic.  That page also has link to the Ionic model PDF manual.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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