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No GPS in my run

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‎03-22-2019 02:57

‎03-22-2019 02:57

Hey there.... went for a 5k run this morning, was trying for a personal best. GPS worked when I started the run, and it has registered a distance of 3.28 miles. But in the fitbit dashboard, it is only showing as a workout, with no map. I tried downloading the tcx from fitbit to upload to strava, and the tcx file is empty.

 

Just wondering if this is a known issue with a workaround or some troubleshooting so I can avoid it happening again?

 

Not sure if it's related but I also note that every couple of days the notifications (e.g. phone messages etc.) stop working and require that I restart the ionic to kick them back into action. Not sure if there is some kind of memory / buffer that fills up and requires a restart to empty. Could this be related / cause my gps to not be recorded?

 

Thanks

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‎03-22-2019 03:35

‎03-22-2019 03:35

I was wondering did you have any gps connection at all? I went for a walk yesterday and my gps hardly connected. I restarted my watch, no effect. And I have to restart my watch quite often. Used to work better than this.

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‎03-22-2019 03:54

In response to KarinvV

‎03-22-2019 03:54

Thanks for the reply @KarinvV . I must admit... I didn't check throughout the course of my run, but I purposefully didn't start my run until I saw that "connected" message appear. So I would expect there to be some GPS data somewhere... but the tcx file is completely bereft of any GPS.

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‎03-22-2019 04:56

In response to HaggisBasher

‎03-22-2019 04:56

Also strange... the fitbit console shows my heart rate data but no HR data in the tcx file either :-s it's all gone wrong this morning. Looks like it was a personal best as well 😞

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