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No audio from bluetooth headphones

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‎04-09-2021 01:14

‎04-09-2021 01:14

Hello,

 

I bought a pair of L300 bluetooth  headphones so that I could hear music when I run. I transferred the music to my watch, using the data cable and my laptop. I know the music was transferred because I can see them on watch. When I switch on my headphones, it searches for and connects to the Ionic, which I paired earlier. I get a message saying that the headphones are connected. When I touch the 'play' button on the Ionic, the progress bar lets me know that the music is playing but no audio is coming through my headphones. I switched off the headphones and tried again (5x in total) and the same thing is happening. Am I missing a step? Please help, I can't run without music. 

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‎04-10-2021 17:23

‎04-10-2021 17:23

@ArvieN Hi there. Thank you for the detailed information shared. 

 

I appreciate the troubleshooting tried prior to posting. I understand the importance of music while you're working out. I'd like you to confirm that this procedure was followed in order to transfer music to your watch. Additionally restart your Ionic and try again. 

 

Hope this helps. 

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