@cw-d A warm welcome to the Fitbit Community. Thanks for the details mentioned.
It's pretty that you're not getting notifications in your replacement Ionic. I would like you to confirm you have followed this procedure to set your notifications properly.
Also, please double check that Do Not Disturb mode or Sleep Mode are on, this will avoid that your watch received notifications. Are you receiving any third-party app notification at all?
Looking forward to hearing back from you.
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