help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No low battery notifications with Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-12-2018 13:26 - last edited on ‎12-13-2018 07:29 by Moderator Alum

‎12-12-2018 13:26 - last edited on ‎12-13-2018 07:29 by Moderator Alum

Guys I’m running the latest firmware, myfitbit never tell me I’m running low on battery usage. 

 

Battery life is good just sick of all a sudden bam dead watch. 

 

It used to tell me a a while ago when it was low or full for that matter.

I’d love some presets Eg 25% 10% ect

 

Moderator Edit: Updated Subject for Clarity

Best Answer
0 Votes
2 REPLIES 2

‎12-13-2018 07:28

‎12-13-2018 07:28

@Gros21 I hope you're doing well! Thanks for taking the time to share the situation you are currently experiencing with low battery notifications. I'm glad the battery power on your watch is working correctly.

 

In this case, please try to reset the low battery notifications option on your online dashboard. Go to your settings > notifications > disable low battery notifications for mobile and email > save. Then enable them again and save. Check the screen shot below:

low battery.PNG

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes

‎09-27-2019 11:06

In response to SantiR

‎09-27-2019 11:06

I double checked that both those were checked and I'm still not getting notified that I have a low battery.

Best Answer
0 Votes