No notifications since recent Fitbit app update (ios)

[wizll]

ive had notifications for weeks(since the beginning), but since the recent ios fitbit app update the ionic longer longer  gets the configured notifications. restarted app/ionic/phone/etc and still nothing.

Moderator edit: format

[MassiP · Accepted solution]

I had the same problem today. Try the following. Unpair ionic from phone bluetooth, and then connect it again. then go in the fitbit App / Account / Notifications,  click on it and you will be prompted to reconnect notifications to phone.

Iphone 6  IOS11.1

[RizSher]

Probably too obvious, but have you swiped left and checked if Notidifcations haven't been disabled by mistake?.

[wizll]

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@MassiP wrote:

I had the same problem today. Try the following. Unpair ionic from phone bluetooth, and then connect it again. then go in the fitbit App / Account / Notifications,  click on it and you will be prompted to reconnect notifications to phone.

Iphone 6  IOS11.1

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that did the trick.

[wizll]

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@RizSher wrote:

Probably too obvious, but have you swiped left and checked if Notidifcations haven't been disabled by mistake?.

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Yep. But definitely something to keep in mind when troubleshooting these things. That setting is definitely a bit too easy to accidentally trigger without knowing it sometimes. I get that it's there for convenience to disable notifs quickly, but would rather it be in the settings.