No vibrations on incoming messages

[Lidewey165]

Hi, don't know if anyone else has this same issue and perhaps found a solution for it. I allready tried several things, but vibrations are still not working on incoming messages. Incoming messages do appear, I can see them, but no vibrating. When I send a test message from my phone it does vibrate, which is strange. 

After using the Fitbit now for a few days I am losing my trust in the device... several issues keep coming up, have to restart in order to fix them, but even a restart doesn't work now 😞

[SantiR]

@jamax1 Welcome to the Fitbit forums! Thank you very much for the effort you took to post that valuable information regarding notifications. This is something that users should know and I'm sure it will help a lot. Thanks again for sharing your help and experience here.

@rtravisboyd It's great to see you in the Fitbit forums! Thanks for trying the steps provided. I'm really glas to read they worked for you and that you are back on track now. @Jaym029 

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[HuntsAlone]

This should be changed as the accepted answer. I was having the same issue and tried resetting it by holding all 3 buttons down and it didn't fix my issue. Then I accidentally found the notification setting by holding the left button and turned it on and it started working instantly. 

@jamax1 said Versa but I did it on my Ionic and it worked. I only mention that because I thought this thread was about Ionics xP goodluck to everyone!

[Roymax]

This procedure also worked on my Ionic.  Great results thanks to all for your contributions1

[Sarahlouise87]

Hi.....thank you so much tried the method said and all is working well now. I had changed the strap on my Fitbit and must have pressed something without knowing.....lol again thank you xx