08-19-2019 21:49
08-19-2019 21:49
I have just come back from Spain and found that none of the icons on the left hand side of my Ionic are working such as Exercise, Wallet, Alarm, Weather, Leaderboard, Relax or Deezer.
I have reset my Ionic and still nothing is working.
I use the Alarm every day to get up for work and this is now starting to bug me.
Please can Customer Support contact me unless someone on here knows hoe to get this all working again.
I didn't need the Alarm while I was on holiday so not sure when it actually stopped working.
08-20-2019 07:07
08-20-2019 07:07
It's great to see you on the Community @JagasarUK. I appreciate the detailed information you've shared and the troubleshooting performed.
I wanted to create a case on your behalf with our Support team and they mentioned you already have a case with them, please continue the communication through email.
As a side note, our Support team has many channels of communication and you can contact them through Chat, Calls, Community or Social Media.
I'll be around if you need further assistance.
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