help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not vibrating when receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-03-2019 20:43 - last edited on ‎06-04-2019 14:28 by Fitbit Moderator

‎06-03-2019 20:43 - last edited on ‎06-04-2019 14:28 by Fitbit Moderator

My FitBit is not responding to incoming calls or messages by vibrating. If I pull down the top of my FitBit screen it will show the notification but there is never a vibration even though my app, phone and FitbBit all have the notification tabs turned on. I've tried resetting my phone and FitBit but not having any luck?

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎06-04-2019 14:47

‎06-04-2019 14:47

Hi @Beccmm welcome to our Community Forms, thanks for bringing this to my attention.

 

The way your Ionic is currently behaving is certainly not a common behavior nor the way it was designed, thanks for troubleshooting your device prior posting. Can you please let me know if your Fitbit is not vibrating at all or only with the notifications? You can set an alarm to test this. 

 

I'll be looking to your reply, let me know if you have any additional questions. 

Best Answer
0 Votes