11-06-2019 03:38
11-06-2019 03:38
Please offer the Ionic strap clasp as a separate item to buy. They fall out after 6 months. I've had to buy 3 Ionic straps now just to get this little clasp piece. My Ionic now has cost me $310 USD. $250 for the Ionic and 3 straps @ $20 each! I'm now trying to Crazy Glue the 3rd clasp into the band to hopefully keep it in the strap.
FitBit offers the Versa clasp as a $4.95 item. Please do the same for the Ionic clasp.
11-07-2019 11:32
11-07-2019 11:32
@trekmanone It's great to see you around. Thanks for sharing your idea about offering the clasp accessory on the store.
The best place to make your voice heard is our Feature Suggestion board, I found that this idea has been posted here. You could show your support by voting and commenting on it.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.