help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

One Plus 6t Mc Laren does not connect to Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-16-2019 03:48

‎10-16-2019 03:48

The One plus 6t McLaren phone does not connect with Ionic.

It takes a long time to search for the fitbit and also to sync. It automatically disconnects after a few minutes.

Ionic connected to 1+6t McLaren does not notify u about Messages, Whatsapp, E-mail or incoming phone calls.

The Ionic when worn in tandem with 1+6t McLaren becomes just a highly expensive step counter and Heartbeat monitor.

Bad experience.

Best Answer
0 Votes
1 REPLY 1

‎10-17-2019 11:15 - last edited on ‎01-15-2025 07:59 by Fitbit Moderator

‎10-17-2019 11:15 - last edited on ‎01-15-2025 07:59 by Fitbit Moderator

@RajIndia It's great to see you on the Community. Thanks for sharing the phone you're using.

Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features.

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes