help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

One of the charging contact pads is missing on Fitbit Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2021 15:00 - last edited on ‎05-18-2021 09:45 by Fitbit Moderator

‎05-17-2021 15:00 - last edited on ‎05-18-2021 09:45 by Fitbit Moderator

One of the charging contact pads is missing. Does anyone have some advice for me?

 

 

Moderator edit: updated subject for clarity. 

Best Answer
0 Votes
1 REPLY 1

‎05-18-2021 09:48

‎05-18-2021 09:48

Welcome to the Fitbit Community, @LyndenJ. Thanks for letting us know that one of the charging contact pads is missing on your device. 

 

In order to better assist you could you please let me know if the pad is missing on your watch or on the charging cable? The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer