12-21-2018 10:59
12-21-2018 10:59
After the latest update (3.0), I only have 3 of possible 7 stats available to track on my Ionic. The 3 available to me are: Core Stats, Hourly Steps, and Heart Rate. Exercise, Cycle Track, Sleep, Water, Food, Weight, and Badges are not available options.
My Ionic is running Fitbit OS version 27.33.1.3.0 and is synced with a Lumia 950 running latest version of Windows 10 Mobile.
Answered! Go to the Best Answer.
12-21-2018 11:40
12-21-2018 11:40
In the app go to the tracker then apps and in my apps see if "today" needs to be updated. Mine didn't but once I got out and sync'd my missing water showed up.
12-21-2018 11:40
12-21-2018 11:40
In the app go to the tracker then apps and in my apps see if "today" needs to be updated. Mine didn't but once I got out and sync'd my missing water showed up.
12-21-2018 12:14
12-21-2018 12:14
That worked! Thanks
01-16-2019 23:56
01-16-2019 23:56
Hi,
I have the same issue with my Ionic.
Sometimes all 7 stats appear and the moment they are only 3.
Somehow other 4 stats are disappearing and shown again later...
Even now I synced Ionic to my phone and only 4 stats appear and cannot choose more from Settings.
Its seems like a bug.
01-18-2019 07:52 - edited 01-18-2019 07:55
01-18-2019 07:52 - edited 01-18-2019 07:55
I just noticed I am missing a stat as well. (Its missing on my dashboard and my tracker), but not on the app dashboard.) I attempted to try the suggestion above, but it did not work for me. Any other ideas?
06-18-2019 18:55
06-18-2019 18:55
Did you resolve this issue? I’m having the same problem. I only have 4 out of the 7 stats and I am not able to add any more. Looking to add the water tracker.
08-17-2019 09:11
08-17-2019 09:11
I have the same issue on Versa Lite and the solution did not work for me.