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Pace is different in Ionic and Adidas app

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‎08-17-2020 07:31 - last edited on ‎08-25-2020 16:28 by Fitbit Moderator

‎08-17-2020 07:31 - last edited on ‎08-25-2020 16:28 by Fitbit Moderator

My Ionic is not showing the correct pace during the kilometer and even when it´s closed. I run with the Adidas app in the mobile, and there is some signifficant difference between the paces. Is there anyone with the same problem? How can I solve it?

 

Moderator Edit: Clarified subject

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‎08-25-2020 16:27

‎08-25-2020 16:27

@Ju_Kimpara A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I appreciate that you mentioned you're using Ionic and the Adidas app. I've shared your post with our Support team and they mentioned that you already have a case with them, please continue the communication through email they'll be happy to assist. 

 

I'll be around if you have any additional questions. 

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