Pandora Stations don't download

[SunsetRunner]

My ionic has been updating pandora stations for atleast 4 hours today and doesnt have 1 station yet. I have wasted this day trying to solve the problem. I have restarted ionic I have forced download I have tried everything except crushing it with my foot. Not a good tracker. Last week there were different problems with the ionic. What next?

Moderator edit: updated subject for clarity

[MarreFitbit]

Hey there @SunsetRunner, thanks for stopping by! I'm sorry to hear about the inconveniences you've been having when syncing your Pandora Stations to your Ionic. Thanks for already troubleshooting this, nice way go to! Don't lose the hope my friend, I'm here to help!

I'd like you to restart your tracker and double check you're following these steps to download the stations. Have you gotten any error message when trying to sync Pandora with Ionic?

Plug your watch into the charger. Stations download automatically when the watch is charging and in range of your Wi-Fi network, or tap Force Sync Now in the Fitbit app to add the stations to your watch. 

If the issue persists, here is what I my sister did to get a Pandora station downloaded (she was about 2 feet away from the wireless router): 

• Restart Ionic
• Restart Phone
• Plugin Ionic to charge
• Unlink Pandora account
• 
• Log out/in from Fitbit app
• Relink Pandora Account
• Tap on Media tile on Fitbit app
• Tap on Manage Wi-Fi Networks to select your Wi-Fi network (if a network is listed as already connected, remove it and then re-add it and make sure it's the same Wi-Fi network that your phone is connected to)

 

• Press X in the top right corner to exit
• On Ionic, go to and tap the Music app
• Tap the Transfer Music button (once it's complete you'll hear/feel a buzz) the button will read Transfer Music (This will tell you for sure that your watch is connected to the same network as the phone/app)
• Next, In the Fitbit app, tap on Media tile and tap on "Pandora (manage settings)" and select the radio station(s) you want to download
• Perform a "Force Sync Now" job
• 
• On Ionic, open up the Pandora app, you should see the message, Updating Stations... Download will continue in background if you leave app.

Let me know if the above steps work for you.

[SunsetRunner]

 The problem is that Everytime I charge the Ionic I have to go through all of this. Today I got 1 station downloaded and gave up. The Ionic is garbage I can't believe I paid so much for so little. Never again will I buy any fitbit product.

[SunsetRunner]

I have 1 station downloaded since yesterday i'm still waiting. I have wifi boosters through out my home. 

[Lizbiz840]

I am having similar issues with downloading stations. My problem is that when I go to the Pandora app in the Fitbit app I do not have an ability to force sync or even see the settings for Pandora. When I click on Pandora "Settings" it takes me to the next screen and only shows Deezer and Personal Music. I am set up to the same wifi as my phone. And I even have transfered music from my laptop to my personal music file. Furthermore I have followed all of the steps you outlined above including removing the Fitbit App from my phone and reinstalling it. I used to have all my stations and had no issues and then out of nowhere my ionic does not sync to Pandora and the Pandora portion of the Fitbit App will not even show up in the Media settings despite being downloaded. 

[macooper]

I have tried all of these so called solutions but to no avail.  I also spoke with the Help line for 48 mins, also with no solution, they did email me and told me to look here for a solution.............  My Pandora was completely loaded and working until about 1 week ago, then my stations disappeared and I cannot get them back.  Funny thing is I was told by the Help line that there was an issue that effected the link, but looking through the forums, I have found the exact same "problem" occurred back in November as well.  Very frustrated about this situation.  CASE #24544736  NO RESOLUTION!!!!!!

[SunsetRunner]

The best thing you can do is cancel Pandora. I haven't been able to download any stations in the last 4 months. I just gave up.

[Sheilakrm]

Suggestion try a model hotspot. That is the only way I have been able to get it to sync download pandora stations. Call your mobile provider if you need help. Verizon was great at walking me through it.