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Popping of "screen wake" and "notification" options

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‎12-13-2018 01:23 - last edited on ‎12-15-2018 16:14 by Moderator Alum

‎12-13-2018 01:23 - last edited on ‎12-15-2018 16:14 by Moderator Alum

 Popping of screen wake and notification. How to stop this?

 

 

Moderator edit: subject updated for clarity 

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4 REPLIES 4

‎12-13-2018 05:40

‎12-13-2018 05:40

I'm not sure what you mean by this. Can you give more information?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-14-2018 09:32

In response to NellyG

‎12-14-2018 09:32

On the screen of my watch "screen wake" and "notification" pops every now
and then. How do I get rid of it please?
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‎12-14-2018 17:12

In response to SidMoh

‎12-14-2018 17:12

Ok I think I understand now. That screen comes up without you pushing and holding the left button? If thats the case, try several restarts, butif that doesnt fix it I have no idea what to do! You will have to contact Support (link in my signature)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-15-2018 16:07

‎12-15-2018 16:07

Hello @SidMoh, it's good to see you around in the forums for the first time. 

 

Thank you for your inquiry; could you please confirm if you're still getting the "screen wake" and "notification" options popping on the screen? As @NellyG, these options should be displayed when you press and hold the left button. 

 

If they're appearing on the screen without you pressing any button, make sure to try the steps mentioned here previously to restart the watch. 

 

Keep us posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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