Preorder/Release Date for Ionic

[cculichia]

Hey!  

So I am super excited by all things Ionic, but am running a race within the next 2 months. What is the release date that it will be able to be shipped out if preordered?

[Cweord]

No change on mine, including the ship date.

[CopperWolf808]

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@ggalexgg wrote:

Good news everyone!  

Mine is being shipped!  Canada #1 !!! (ignore the price and conversion rate  ) That's ok tho all the money I save on health insurance can go to my ionic! 

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So happy and excited for you! Can't wait till I get my shipping confirmation! 🙂

[ultrablazer]

@ggalexgg @CopperWolf808 I believe you've just reached the 7th circle, Fitbit's processing purgatory.  In all my experience this is the most difficult for you to get fixed when their systems go awry and unempowered first line offshored agents cannot override payment controls. Fingers crossed you get a tracking number soon because only that confirms your device is out of their lubberly hands...

[jeff219]

Just got a notification that my credit card was charged! Will be receiving my ionic soon!!

[Rob71]

Also just received the CC notification and order is now processing. My order was placed 08/28. 

[Cweord]

I asked fitbit to come on here and let people know the situation, but nothing yet.

Here is there latest reply to me

Hi Bryan, 

We apologize for the notification alert on your product delay.

As an official release date has not been announced yet, we want to let you know that the product is still expected to be released on the first week of October, on world wide way.

We appreciate you understanding on this release process. Since your order was place a while ago we expect it to be shipped on time, along with all the similar date orders.

Please let us know if you'd like to ask us any additional thing, we're here to help. 

[racertempo]

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@jeff219 wrote:

Just got a notification that my credit card was charged! Will be receiving my ionic soon!!

I assume you ordered on 8/28?  I ordered on 8/29 and just noticed my order changed from "received" to "processing", but no email yet.

Looks like they might be going chronological from the order date, which I would expect from any company. 

[carlriley8]

Everyone who’s had their credit card charged based only in USA??

[MikeG1973]

I have change pending and my order now is being processed. I am in the US.

[racertempo]

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@carlriley8 wrote:

Everyone who’s had their credit card charged based only in USA??

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Ggalexgg above is in Canada. 

[SweetPatty]

 I ordered mine on Sept. 9 and It now changed to processing for shipment and my credit card shows the fitbit charge pending,  in in Washington state

[LarrySernyk]

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@MikeG1973 wrote:

I have change pending and my order now is being processed. I am in the US.

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My order changed from Order Received to Order Processing and my PayPal payment went from Pending to Authorization. I am in USA too. Shipping very soon! Excited!!

[Kat_W]

My CC now has a temp authorization!! And my order has changed to Processing!!

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Get Outlook for Android

[Vkgonzalez]

Never been so happy to get a charge on my PayPal account! Order received to processing woo hoo

[dermbrian]

My Amazon order still has no commitment.

Dicks Sporting Goods has $20 off online today, and says expects to ship October 1, only regular ground service available.

Decisions, decisions. 

Brian

[minigno]

Yes, I assume since US and Canada were always scheduled for late September release.  Also, same here (US, ordered 9/1).

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@carlriley8 wrote:

Everyone who’s had their credit card charged based only in USA??

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[jkohanski]

Just got creditcard confirmation as well and fitbit has updated processing for shipping...ordered 9/15

[jkohanski]

Super stoked!

[LarrySernyk]

I wonder if there may be differences for the different color options? Mine is a Silver Grey/Blue Gray.

I placed my order on the day that preorders opened and got the change of status to Order being processed and PayPal from pending to authorizing today.

For those who have order status changes, what is your color option?

[RobbieC.]

My status just went from received to processing since yesterday. 😉