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Problem with ionic

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‎08-26-2018 16:24

‎08-26-2018 16:24

 My ionic has just stopped working and I don't know why. I have red lines like a barcode. Can anyone help?

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‎08-26-2018 16:26 - edited ‎08-26-2018 16:27

‎08-26-2018 16:26 - edited ‎08-26-2018 16:27

Do a Restart and do it several times if necessary. Good idea to charge for an hour or so before.

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‎08-26-2018 17:14

‎08-26-2018 17:14

I’m On a second replacement Ionic with the same problem. How can Fitbit has so many problems in a expensive watch?

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‎08-26-2018 17:45

In response to SunsetRunner

‎08-26-2018 17:45

I've pressed and held left and bottom right waiting for the icon to come up but it never does.

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‎08-26-2018 19:15

In response to Sezquinny

‎08-26-2018 19:15

Contact Customer Support.

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‎08-26-2018 19:47

In response to EvertonNunes

‎08-26-2018 19:47

You as well, have not had a replacement, Ionic will be the last Fitbit product for me.

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