06-08-2018 19:47 - edited 06-09-2018 06:16
06-08-2018 19:47 - edited 06-09-2018 06:16
I have the same issue with my iOS. Rebooting the ionic. Rebooting my iPhone.
Finally went online for assistance and I’m back in business. Basically logged out of everything and started over.
06-08-2018 20:04
06-08-2018 20:04
@Bikinganne while you have the same symptoms, you have an iOS device. not an Android. the things to try will be different.
As suggested in my post, I'll assume that you restarted the phone and tracker, removed the tracker from the phones Bluetooth. checked for Fitbit app updates.
I'm an android user so I'll send you to fitbits interactive .searchable help docs.
I would tap the the three dots to the right of your post above and edit the S8 out of the title. replacing it with iOS or apple phone. This way the title relates to the post.
06-09-2018 06:19
06-09-2018 06:19
Thanks. Couldn’t seem to access the whole topic line to edit so amended my post to clarify. So many devices to keep straight.
06-09-2018 07:54
06-09-2018 07:54
So what is not happening @Bikinganne
When it comes to setting up or a sync, everything must be done through the app.
As for editing the title, simply swipe the message to the left.