04-06-2020
13:25
- last edited on
04-15-2020
17:26
by
RicardoFitbit
04-06-2020
13:25
- last edited on
04-15-2020
17:26
by
RicardoFitbit
Hi all, my ionic is bouncing all over when i try to charge it. I plug it in starts charging for two seconds, then quickly bounces to the charge line % then comes up with not enough power from source then goes off resets itself then starts all over again. Whilst this is happening the battery % is dropping. I have had it two years so maybe on its last legs. Anyone had the same issue?
Moderator edit: Subject for clarity
Best Answer04-15-2020 17:26
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-15-2020 17:26
Hi @Mickflan, welcome to the Community Forums! Sorry for the delay in responding.
Thanks for bringing this to our attention and for the details shared. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.
I'll be here if you need anything else.
Best Answer