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Recall of Ionic Watch

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‎06-12-2023 02:06

‎06-12-2023 02:06

Dear all, I am putting up in India.

could you pls help me in getting the process for ionic recall. Customer care @ india is not working/abandoned.

no Twitter support available.

pls help

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‎06-12-2023 04:41

‎06-12-2023 04:41

https://help.fitbit.com/en_US/ionic.htm    that should tell you more about the recall, including contact information

Stepping in the U.S.A. since September 2013. Android 14

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‎06-12-2023 04:41

‎06-12-2023 04:41

https://help.fitbit.com/en_US/ionic.htm    that should tell you more about the recall, including contact information

Stepping in the U.S.A. since September 2013. Android 14

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‎06-12-2023 17:12

In response to Odyssey13

‎06-12-2023 17:12

Hi @NirmalIndia. Thank you for sharing your recall inquiry.

As @Odyssey13 mentioned, currently there is a Voluntary Safety Recall of Fitbit Ionic Smartwatches. For more information, please visit our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion if you have questions regarding a different device please post your query on the correct board.

 

Andrea | Community Moderator, Fitbitp>

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