help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Replaced Iconic and can't remember how to set it all up again...

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-23-2018 09:08

‎07-23-2018 09:08

So any help here will be appreciated. My ionic died recently, fitbit were good enough to replace it - thank you! - I already have the software for it on my phone and laptop but I can't figure out how to connect the new device to the incumbent software.

 

I would prefer not to have to delete and re-install. Lose all that history and customised items in food.

 

So yeah, any help appreciated

Best Answer
0 Votes
1 REPLY 1

‎07-23-2018 09:35

‎07-23-2018 09:35

Hi @Icarus3000

 

Your history is safely stored on the Fitbit servers and can be reached via mobile device or computer, so you could see it anywhere you are!

 

Just log in with your email address and password and you can set u as a new device on an existing account.

 

Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer