Restart Bluetooth daily on Galaxy S8+ to sync Ionic

[PrybarIN]

Am I the only one who gets the ‘Restart Bluetooth’ on my Galaxy S8+ at least once daily when viewing stats on the Fitbit App?

[Spin0620]

I get that on my S8+ but with my blaze

[SunsetRunner]

Turn off always connected and all day sync. Your notifications will still work fine, and battery will be greatly conserved.

Make sure Android is fully up to date.

[RL7]

On the smaller S8 and get this several times a day. Will try turning off the settings suggested here.  

[PrybarIN]

I’ll give it a try for a few days and see what happens.  Thx for the comeback.

[petra74]

Yeap... same for me using Surge and S8+.. I do that whenever I have issue syncing.. I am here because I want to see if this is an issue with Ionic.. well, I got my answer! 

[RiseAgainst]

I know mines not a Samsung but i get it all the time on my HTC U11 as well

[RL7]

It seems like all of the suggestions here work be it on a temporary basis. I have switched off all day sync and the always connected options and have had it work for a bit and then run into the same issue. I switch them back on and I’m back in business. Then hit a wall again. Darned frustrating for sure.

If you have multiple Fitbit devices, you may have better luck removing them from the app. This helped a little bit and is recommended in the setup checklist thread on these forums. But sometimes I switch trackers while the ionic is charging. Setting it up as a new device each time is troublesome.

I hope this gets resolved soon. Really love the Ionic itself. Not the syncing.

[PrybarIN]

Hmm, I just started the Always on sync and always connected - Off - experiment yesterday. I'll give it a go and see if there is any improvement.  I disconnected my Charge 2 the other day and have noticed some improvement i.e., I haven't gotten the Restart Bluetooth since then. We'll see.  I've switched the wrist flip to Manual and have noticed some improvement in battery life.  Which BTW is great. Since the weather has turned wet and cold the bike has been just hanging which is to say other than walking a couple of miles daily I'm just using my Ionic as a pedometer right now.  But, Thx for the comeback RL7. 




As Everdb
Samsung Galaxy S8+,AT&T 4G LTE smartphone

[Kight]

Reset the Ionic.  I had to reset the Ionic 3 times before I solved this problem with my S8

[PrybarIN]

Thx, I'll keep that in mind if all else fails. 

As Everdb
Samsung Galaxy S8+,AT&T 4G LTE smartphone

[PrybarIN]

After a week of basically turning most everything off and a reset, today 11-1-17,  I got the Restart Bluetooth again. Other than a week without getting the message, the only other observations I have made is that syncing is painfully slow 1ST thing in the morning, on the order of 90 seconds plus, have to sync several times to get sleep to display, will not sync when battery is below 25%.  

[Pauli008]

I have that same problem on my HTC U11 too, and it's really annoying!  Data is only able to sync when I have it connected to the charge cable.

HTC U11 + Ionic

[laskaGirl]

Do you get notifications from your Galaxy S8 on the ionic? I can't get any to come up from my phone that I purchased back in Sept. I contacted support and they say its a glitch with the app. not being able to work  until updates are made. When did you buy your ionic?

Thanks

Samsung S8 user.

[SunsetRunner]

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@laskaGirl wrote:

Do you get notifications from your Galaxy S8 on the ionic? I can't get any to come up from my phone that I purchased back in Sept. I contacted support and they say its a glitch with the app. not being able to work  until updates are made. When did you buy your ionic?

Thanks

Samsung S8 user.

---

I get all notifications from my S8; email, calendar, text, and calls.

[PrybarIN]

laskaGirl, 
I preordered and received my Ionic October 4th. 
The Restart Bluetooth message comes up on my S8 when I am syncing. I turned off the 'All Day Sync'  and have only received the message twice (yesterday actually ) .  
I have  been receiving a new message, 'Ionic is not syncing because Bluetooth is not turned on', of late,  when it in fact was. This occurs 1st thing in the morning but on occasion during the day as well. 

Also, when syncing on-demand.. I am getting the message, 'Your sync has been scheduled...' i.e., you'll have to wait. 


As Everdb
Samsung Galaxy S8+,AT&T 4G LTE smartphone

[SunsetRunner]

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@PrybarIN wrote:
laskaGirl, 
I preordered and received my Ionic October 4th. 
The Restart Bluetooth message comes up on my S8 when I am syncing. I turned off the 'All Day Sync'  and have only received the message twice (yesterday actually ) .  
I have  been receiving a new message, 'Ionic is not syncing because Bluetooth is not turned on', of late,  when it in fact was. This occurs 1st thing in the morning but on occasion during the day as well. 

Also, when syncing on-demand.. I am getting the message, 'Your sync has been scheduled...' i.e., you'll have to wait. 


As Everdb
Samsung Galaxy S8+,AT&T 4G LTE smartphone

---

Always connected AND all day sync should be off.

[SunsetRunner · Accepted solution]

Im also having that issue since the last app update. 

[PrybarIN]

I turned off ALL DAY SYNC and and ALWAYS CONNECTED in November and have had no further Bluetooth issues since turning them off. I wasn't exercising because of weather basically using my Ionic as a pedometer which resulted in only having to recharge every 7 days. Syncing once daily,  1st thing in the morning,  worked well with a tolerable wait time.

I am currently wintering in south Texas where am cycling nearly every day and have turned ALL DAY SYNC and ALWAYS CONNECTED back on and have had no further Bluetooth problems. Perhaps the December update fixed my issues. 

[Marmar25]

No you're not alone. This is 5 days I've been receiving the same message. It's frustrating.