help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Rollback OS update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2018 19:02 - edited ‎04-11-2018 19:02

‎04-11-2018 19:02 - edited ‎04-11-2018 19:02

The new music controls in OS 2 are awful. They’re a huge step backwards from what they were. Is there any way to undo the OS update?

Best Answer
3 REPLIES 3

‎04-11-2018 21:43

‎04-11-2018 21:43

Unfortunately the answer is no. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes

‎04-12-2018 04:09

‎04-12-2018 04:09

Personally I like it now. I hardly use the music feature so I like that it is not right in my face all the time

?
Best Answer
0 Votes

‎04-12-2018 05:06 - edited ‎04-12-2018 05:14

In response to Cantryboy

‎04-12-2018 05:06 - edited ‎04-12-2018 05:14

Other than displaying the time (i.e. being a watch) it was the only feature I used. FitPay isn’t available with my bank yet, and weather doesn’t work. Now that I no longer have the option to quickly get to the music controls or start music, the Ionic is functionally worse than a $10 digital watch.

 

I understand that the fitness tracking is the primary function of a FitBit for most people, but I’m having a hard time understanding how they could take a major feature so many steps backwards, essentially removing it.

 

(For anyone unaware: the ability to swipe to music controls is gone. The music controls are not an app, so it can’t be manually assigned to a button. It also can’t start music anymore, instead having a message to start the music on your phone. There is also no API access, so developers can’t write an app or watch face to fix it either.)

Best Answer
0 Votes