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Run Setting Issue - .5 mile cue to 1 mile cue change not saving

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‎10-02-2017 04:30

‎10-02-2017 04:30

Unfortunately the default cue for the Run exercise is .5 miles. On the Surge, it was 1 mile. Most people want to see their pace per mile, not 1/2 mile. I went in to the settings gear for Run and changed to 1.0. This worked for that run. However it resets back to .5 mile for the next run. It doesn't save the cue setting for me. My runs automatically transfer to Strava. Strava picks up .5 mile cues as Lap Times. Not usable. Please fix to allow permanent save of cue default. Or change default to 1 mile. Thanks!

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24 REPLIES 24

‎10-10-2018 14:08

In response to Art_Vandalet

‎10-10-2018 14:08

on a computer, under your Ionic's settings, under exercise cues2018-10-10_17-07-12.jpg

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‎11-02-2018 02:57

‎11-02-2018 02:57

Hi! I had the same problem and solve it today you have to go to your account in a computer (or using your phone but using Fitbit.com) and change directly  the settings there.  Although I saw a mile in the app when I access online it said .5miles.

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‎03-31-2019 02:34

‎03-31-2019 02:34

I can't believe this is still a bug, that it keeps defaulting to 0.5 even after changing it on the dashboard.

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‎12-08-2019 06:51

‎12-08-2019 06:51

Having same issue with walking. HATE IT! I don't give a **ahem** about the half mile. Does nothing for me. I track miles, please change!

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‎02-09-2020 18:24

‎02-09-2020 18:24

Very very annoying!!

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0 Votes