Screen Wake Setting Missing?

[JayCo12]

Hello, anyone else having this problem with their Ionic where the Screen Wake setting is missing? I noticed something was wrong  when my watch suddenly stopped waking when I turned my wrist up to look at the time.  I went into settings and the screen wake setting was gone.  I also soft reset the device and still no fix.  Your help would be greatly appreciated hoping not to have to hard reset.

[healthykaren]

Yes! Finally advice that worked!!

[DrPeriDC]

YES!!!!! This worked!!!!! After researching and trying to fix it myself for 2 weeks!!’ Yay. Thank you for this!!!!

[hotstepper8]

Holding button worked. Thank you.

[SunsetRunner]

Happy to help


Sent from my Samsung Galaxy smartphone.

[KataS]

Thank you!

[JoMV]

Finally, thank you!! 👌👌

[M4Roulette]

Recommended "SOLUTION" is WRONG for the Ionic.  The "Screen Wake" is NOT found swiping right.  Instead hold the left button and the "Screen Wake" settings will appear.  Then set to "Auto" for automatic clock information to appear when you raise your hand or "Manual" to require that you press the left button once to have it wake up.

[Thelast8]

That’s exactly what I said to do for the versa so my answer is not wrong


Sent from my iPhone

[Shetland_Lad]

Genius! Why is that not in the Ionic basics section in the “how to”!

[cyclgrlka]

Thank you for your help!

[Wayne...]

I've noticed as of ver3 that you now access the screen wake parameter by a long press of the left hand button on the ionic tracker.

[Rparko]

Swiping right does not work. But holding left button for a few seconds does. May depend on your firmware. Hope this helps. 

[HeatherPockling]

Thank you!! Finally!!

[Rparko]

Great.

Sent from my iPhone

[SunsetRunner]

Didn't work at all for me. (Swiping right )  does nothing for me